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Mercado Juarez Cafe
- Mexican
- Fort Worth, TX
About this business
Location details
1651 East Northside Drive, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Apparently this place is under new management. None of our favorite foods that we used to order were on the menu anymore. The service was nothing compared to the servers from before. When we asked about the famous Tejas dip they just said it's not on the menu anymore. It would have been nice if they would have updated all this information on their site. We drive from Bonham Tx to eat our favorites and we're very disappointed to what we came to. It was a long 2 hour drive but an even longer 2 hour drive back home discussing ... read more
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
I appreciate your offer, but no thanks. I really would hope you go into your place and review it to see how dirty it is.
Business response:
Mickie, we’re sorry to hear that your experience didn’t meet your expectations. We’d like to learn more about what happened and how we can improve. Please contact us at gm@mercadojuarez.com so we can address your concerns directly. Thank you for your feedback.
Steak was absolutely terrible!! Thin piece of flank steak, dry (probably cooked 8 hours previously), chewy... not edible!!! Wait staff was mediocre!!
Business response:
Susan - We deeply apologize for the experience you had during your recent visit. It’s truly disappointing to hear that we fell short of your expectations, and we understand how frustrating this must have been for you. We take your feedback very seriously and want to ensure that this does not happen again. Please reach out to us at gm@mercadojuarez.com so we can contact you directly.
As a Mexican, I am disappointed in this place. Don't come here if you want bland food and no taste.
Business response:
Alex - We’re sorry to hear that your recent visit wasn’t up to our usual standards. Your comments will help us improve, and we’d love to welcome you back for a more enjoyable experience. Please send our team an email at gm@mercadojuarez.com if you would like to get in touch with us further.
Unfortunately the food was terrible, the service was slow, and the atmosphere was sad. Would not recommend.
Business response:
Jaylin - We regret that your experience wasn’t as positive as we strive for. Your feedback is important, and we will address the issues with our team. Please email us at gm@mercadojuarez.com so we can get in touch with you directly. We hope to have the opportunity to make it right
Mercado Juarez is a spot I've been coming to for many moons. This was one of the worst experiences I've had here. To note, I haven't been here in about 40 years, but I can say for certain it will be the last time I go here. The restaurant smells musty. The place doesn't seem clean - I know it's old, but it just doesn't seem clean. I ordered the deluxe nachos (I think that's what they were called) that were supposed to have meat, beans, cheese, guacamole, sour cream, jalapenos, & onions. I was served a plate of stale chi... read more
Business response:
Shani - We deeply apologize for the experience you had during your recent visit. It’s truly disappointing to hear that we fell short of your expectations, and we understand how frustrating this must have been for you. We take your feedback very seriously and would appreciate the opportunity to learn more about what happened so we can address the issues directly and ensure they do not happen again. Please reach out to us at gm@mercadojuarez.com so we can contact you directly.
I order some food to go. Im surprised that it did not meet my standards. I looked at multiple reviews from all of the locations and this seems to be a very well known chain. My tamale has no taste to it what so ever. The beef enchilada was also flavorless. The best thing on my plate was the rice and beans. This would be great if you are looking for food in a low price point. However do not expect much flavor here.
Our last visit to this restaurant was just that---our last visit. Where to start? The service, food and overall feel of the restaurant decidedly have changed--and not for the better. Our server was inattentive and slow. When we were seated, we weren't given enough menus for our party so we asked for extras--which took a long time to arrive. We had to flag down our server whenever we needed refills for water, tea, etc. He made very little effort to ask if we needed anything. When we finished our meal, no one came by to clear... read more
Went today August 3 2024 the service was good. The waiter did his best, I went to use the bathroom to wash my hands, one soap dispenser was broken the other was missing off the wall. I ask to speak to the manager about it she acted like she had no clue about them being broken and missing. Then we order our food and mine was horrible, I had the carne asada steak with refied beans and rice. The rice was bone dry, the refried beans tasted like canned refried beans, The steak tasted plain like it was fried in a skillet a... read more
Frequently asked questions about Mercado Juarez Cafe
How is Mercado Juarez Cafe rated?
Mercado Juarez Cafe has a 4.1 star rating with 4,499 reviews.
When is Mercado Juarez Cafe open?
Mercado Juarez Cafe is closed now. It will open at 11:00 a.m.