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Mercado Juarez Cafe
- Mexican
- Fort Worth, TX
About this business
Location details
1651 East Northside Drive, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I don't recommend the restaurant at all. They don't organize and I waited more than 40 minutes to order a drink , I ordered fajitas, they had no flavor and even my stomach hurt.
Business response:
jose, we’re sorry to hear that your experience didn’t meet your expectations. We’d like to learn more about what happened and how we can improve. Please contact us at gm@mercadojuarez.com so we can address your concerns directly. Thank you for your feedback.
Hi, if I could give the service at this restaurant -1 star I would. The young Hispanic girl that answered my call in order was Rude and extremely unprofessional. I complained to the manager and you wouldn't believe how sloppy my order was when I received it. This is the worst food order that I have ever received.
Business response:
Romonna, we’re sorry to hear about your experience. We’d like to learn more about what happened and how we can improve. Please contact us at gm@mercadojuarez.com so we can address your concerns directly. Thank you for your feedback.
Just not a fan of the new Mercado. They didn't mess with the salsa, so that's a positive, but the menu has been carved down while prices have gone up. Simple favorites have been reworked, and not for the better. Today's lunch was the fajita salad I've been ordering for decades. It shows up in a plain white bowl, not the tortilla it's always come in. Are we trying to become Mi Cocina? Please don't. The salad mix was at least 25% of the most bitter red cabbage I've experienced and a very rough chop. Chunks of carrot Bugs Bu... read more
Business response:
We’re sorry to hear that your experience didn’t meet your expectations. We’d like to learn more about what happened and how we can improve. Please contact us at gm@mercadojuarez.com so we can address your concerns directly. Thank you for your feedback.
Apparently this place is under new management. None of our favorite foods that we used to order were on the menu anymore. The service was nothing compared to the servers from before. When we asked about the famous Tejas dip they just said it's not on the menu anymore. It would have been nice if they would have updated all this information on their site. We drive from Bonham Tx to eat our favorites and we're very disappointed to what we came to. It was a long 2 hour drive but an even longer 2 hour drive back home discussing ... read more
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
I appreciate your offer, but no thanks. I really would hope you go into your place and review it to see how dirty it is.
Business response:
Mickie, we’re sorry to hear that your experience didn’t meet your expectations. We’d like to learn more about what happened and how we can improve. Please contact us at gm@mercadojuarez.com so we can address your concerns directly. Thank you for your feedback.
Steak was absolutely terrible!! Thin piece of flank steak, dry (probably cooked 8 hours previously), chewy... not edible!!! Wait staff was mediocre!!
Business response:
Susan - We deeply apologize for the experience you had during your recent visit. It’s truly disappointing to hear that we fell short of your expectations, and we understand how frustrating this must have been for you. We take your feedback very seriously and want to ensure that this does not happen again. Please reach out to us at gm@mercadojuarez.com so we can contact you directly.
As a Mexican, I am disappointed in this place. Don't come here if you want bland food and no taste.
Business response:
Alex - We’re sorry to hear that your recent visit wasn’t up to our usual standards. Your comments will help us improve, and we’d love to welcome you back for a more enjoyable experience. Please send our team an email at gm@mercadojuarez.com if you would like to get in touch with us further.
Unfortunately the food was terrible, the service was slow, and the atmosphere was sad. Would not recommend.
Business response:
Jaylin - We regret that your experience wasn’t as positive as we strive for. Your feedback is important, and we will address the issues with our team. Please email us at gm@mercadojuarez.com so we can get in touch with you directly. We hope to have the opportunity to make it right
Mercado Juarez is a spot I've been coming to for many moons. This was one of the worst experiences I've had here. To note, I haven't been here in about 40 years, but I can say for certain it will be the last time I go here. The restaurant smells musty. The place doesn't seem clean - I know it's old, but it just doesn't seem clean. I ordered the deluxe nachos (I think that's what they were called) that were supposed to have meat, beans, cheese, guacamole, sour cream, jalapenos, & onions. I was served a plate of stale chi... read more
Business response:
Shani - We deeply apologize for the experience you had during your recent visit. It’s truly disappointing to hear that we fell short of your expectations, and we understand how frustrating this must have been for you. We take your feedback very seriously and would appreciate the opportunity to learn more about what happened so we can address the issues directly and ensure they do not happen again. Please reach out to us at gm@mercadojuarez.com so we can contact you directly.
Frequently asked questions about Mercado Juarez Cafe
How is Mercado Juarez Cafe rated?
Mercado Juarez Cafe has a 4.1 star rating with 4,565 reviews.
When is Mercado Juarez Cafe open?
Mercado Juarez Cafe is open now. It will close at 9:00 p.m.