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Thirsty Lion
- Restaurants
- Tigard, OR
About this business
Location details
10205 SW Washington Square Rd., Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
It was easy to get a reservation on a Wednesday night, and wasn't very busy. It was still loud and they decided to turn the music up even louder which made zero sense, I didn't appreciate having the song "Honey, I'm good" consuming my hearing. It was really frustrating. We got two appetizers which were decent. All of our glasses were dirty with bits of crud in them which was gross, fries were soggy, fried chicken Mac and cheese had zero flavor and hurt our stomachs, salad was just ok. Expo was super kind and attentive but ou... read more
Business response:
Georgia, we are disheartened to read about the service problems you experienced and hope that you will accept our sincerest apologies. The issues you experienced during your visit is not up to our standards and I truly hope that you will give us another chance to prove that we are committed to providing an outstanding dining experience. If you would like to send me your contact information the General Manager would like to apologize to you personally and welcome you back. If inclined, please email me at tcapolupo@ceghospital... read more
If I could select zero stars I would. We left before we even ordered. Table for 4 with reservations. Our waiter came and brought water and 3 glasses, said he would bring the 4th right back. We saw he wondering around not really helping anyone. We finally after 20 minutes got his attention and ordered drinks. Normally a waiter would ask if you wanted anything to drink while you waited for the rest of your party. Not him. Waited awhile watching him continue to chat with other staff and wander around. All other staff were hustl... read more
Business response:
Judy, we are disheartened to read about the service problems you experienced and hope that you will accept our sincerest apologies. The General Manager is taking corrective steps so that future guests do not encounter the same issues. I truly hope that you will give us another chance to prove that we are committed to providing an outstanding dining experience. May I ask what location you dined? If you would be so kind as to send me your contact information the General Manager would like to apologize to you personally. You c... read more
The service is friendly and food is good; however there was something that I was not pleased with at all when paying the bill, the "Service Charge". You claim in the receipt that is optional and can be removed if the customer requests it. If is "optional" then why would you add it to the receipt instead of asking the customer first? What you do is unfair and unethical, many customers like my friend who was with me, do not notice the charge when paying their bill. It was not until I pointed it at him in the receipt that he no... read more
Every time I try to call and make a reservation I get hung up on. Now this is just not once or twice, it's happened on many occasions. When we just show up there is usually something available, but the hostess and/or whoever answers the phone suck at being in customer service! The chefs are great.
Business response:
Stacy, we are disheartened to read about the problems you experienced while trying to get in touch with our Washington Square location and hope that you will accept our sincerest apologies. I truly hope that you will give us another chance to prove that we are committed to providing an outstanding experience whether it be on the phone or in person. If you would like to send me your contact information the General Manager would like to apologize to you personally and welcome you back. If inclined, please email me at tcapolupo... read more
Greyhound - Truly FRESH grapefruit juice and vodka...WOOOOOW!!!! Absolutely amazing! I'd have three of those and forget dinner! Old Fashioned - wasn't served with a cherry or orange! Don't mean to be petty but it's not what was on the menu lol and it was only 3/4 pour of what it should be. I later asked for a cherry and was told they were out. Caprese chicken sandwich - Decent...but why in the world would you add spice pepperoni to caprese? It just seems (and tastes) sacrilegious. Hamburger sliders - not bad I must say.... read more
Business response:
Alex, - thank you for giving us feedback! I am glad you had an opportunity to taste our various craft beers. I did want to apologize for the food not being up to our standards. We really do pride ourselves on the quality of our food, service and drinks. We are always trying to improve. Our improvements rely on our valued guests like you telling us what we can improve on. Thank you!
Employees were friendly. Caesar salad was delicious! Inside and outside seating available. Easy checkout. Enjoyed our meal and atmosphere.
Business response:
Hi Melinda, thank you for your kind words! We will be sure to turn those four stars into five the next time you visit us!
We love coming here and it's one of our favorites! A little bummed that they took off the flatbreads. Still find the extra service charge weird. I would rather have the menu price just reflect the charge instead of the passive charge for "paying employees a competitive wage" - personally I find it very tacky when restaurants say this. Just pay your employees fairly and don't make a show out of it.
This restaurant had such a strong start. We were seated immediately, our server took our order quickly, food arrived in a timely manner, and we loved the outside patio. However, once we received our drinks and food, we felt forgotten about. No one ever checked on us again, and we were trying to get our server's attention for nearly 20 minutes as she stood chatting with another table. We finally had to flag down another server to interrupt so she would stop gabbing and give us our check. It is sad that we had to end on such a... read more
Amazing food, amazing service!!! Good atmosphere and on spot food and service! Was extremely pleased with the dinner!
Business response:
Thank you so much for your kind words, Kohl. We are glad you enjoyed your visit to Thirsty Lion!
Frequently asked questions about Thirsty Lion
How is Thirsty Lion rated?
Thirsty Lion has a 4.3 star rating with 3,461 reviews.
When is Thirsty Lion open?
Thirsty Lion is closed now. It will open at 11:00 a.m.