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Thirsty Lion
- Restaurants
- Tigard, OR
About this business
Location details
10205 SW Washington Square Rd., Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Went to other location and got the same type of frozen fries in a to go order. (After previously eating in the restaurant a couple weeks ago and it being the normal fries). When I asked the Tanasbourne location I was told these fries and now what they're giving for take out orders. So the previous guy I spoke to must not have been aware of the change when he told me there was no change. Sandwich was good but it's disappointing that they are giving lower quality items for take out. They gave me the in restaurant fries after h... read more
Business response:
Kristina this feedback is very disappointing and not the usual feedback we receive. It is our goal to provide guests with a memorable dining experience. Clearly we missed the mark during your recent visit. We take your comments with sincere concern. If you would like to send me your contact information the General Manager would like to apologize to you personally. You can email me at jthorn@ceghospitality.com
This location has by far the worst service ! No matter what time of day , busy or slow ! I have visited this spot at least once every year to see if service has improved , not to my surprise service sucks . Walked in to meet some friends sat at the table for over ten mins , I made eye contact with the employees because I knew that no one was gonna approach the table . Even after a stare down the employee took their time , just no sense of urgency. The very few times I have been here it has been the same trend . Today the res... read more
This was my favorite place to eat until I went in on February 19th. I had been in before on four to five separate occasions. On three of the five occasions where with my mom and my step dad and kids. My mom and stepdad and I ordered drinks, was not asked for ID. Then I came in with my mom and stepdad, I was seated alone while waiting for them to arrive. Ordered and blood orange margarita not asked for ID and ordered more drinks at dinner not asked for ID. The last occasions I went in alone with my daughter proceeded to order... read more
Do not order takeout here if 1, you're in a rush. 2, you need utensils to eat. Ordered a take out lunch here and was told it was against the law for them to give us plastic utensils. This is not actually the law...the law just says the customer needs to request it first, for plastic utensils to be included. We requested utensils and explained to them we needed it in order to eat the take out order at our destination. They refused. We asked the female host to double check the law. We waited. 10 minutes later she came back... read more
Business response:
Pat, I am so sorry to hear about your takeout experience at our Washington Square location. The response from the hostess was unprofessional and embarrassing. I assure you, this is not how we treat our guests. The General Manager is aware of this incident and will be speaking to the staff. If you would be so kind as to contact me at tcapolupo@ceghospitality.com I would like to refund your money. I would also like to invite you back with our sincerest apologies.
My son and I go out to lunch and a movie every Sunday since he could walk and talk. We have been going to your place for a few months now. I have to say you have the best burger in town bar none! The only issue is that my order is almost always wrong. We started tracking it and as of today you got my order right 2 out of 9 attempts, even with forewarning that the prior order from the prior week was wrong, it's like no one really cares until it's time to pay the bill, then the servers are very friendly and attentive. I... read more
Business response:
Superior guest service and perfect food quality is of utmost importance to us and we make every effort to provide our guests with a memorable dining experience. While it appears, we missed the mark during your recent visits, we value your patronage and assure you we have addressed your concerns with the team. Mike, it is through feedback like yours we continue to improve our service and standards of food we deliver to our guests. If you would be so kind as to email me. I am the District Manager I would like to make this rig... read more
This establishment has terrible customer service. They have the same bottle of wine listed at different prices on both their menu and their seasonal menu. The "manager" chalked it up to a misprint and shrugged his shoulders. I guess customer service is dead here. Never again will I return to this restaurant & bar.
Business response:
Mariesa, we are so sorry that our prices were incorrect on the menu and that the manager did not act appropriately. Thank you for letting us know,. We have corrected the mistake and will reprint menus today, We hope that you give us another chance to serve you in the future.
Oh my gosh. So bad. I got this as a delivery via Uber eats... I tried the Gastroburger with a side salad and a chips/queso. The burger was raw inside. It tasted horrible.. and the bun was 100% soaked in grease when it arrived and soggy. Gross. The chips were terrible, the queso tasted like wax... and the salad was super underwhelming compared to a side salad from mcmennamins. Just. No.
Business response:
Dawn, we are disheartened and so sorry to hear that you did not enjoy your take out order. We would like a chance to make it up to you. Can I ask if there was a name and a time written on the bag? If you would be so kind as to contact me at tcapolupo@ceghospitality.com. I would be so appreciative of being able to make this right.
My boyfriend and I went to the Thirsty Lion for dinner this evening, we sat at the bar so we could watch the games that were on. Our dinner & apps were great.. our drinks too! So no complaints there BUT I will say I was super disappointed in the bartenders. Sitting a couple chairs down from us was an extremely intoxicated individual. It was beyond obvious, he was falling asleep at the bar, spilt his drink, etc. I realize that they may not have been aware of how intoxicated he was initially but he was served multiple drinks w... read more
Business response:
Samantha, it is through feedback like yours that we continue to improve our standards. We have addressed your concerns with The General Manager of the restaurant and he has addressed your concerns with the team. Responsible alcohol service is extremely important to us. Thank you for your feedback and we hope to see you again soon!
I've been coming to this place for years now, and I have been recently disappointed on 2 separate visits. Shrinkflation. It's real and it's hitting Thirsty Lion customers hard. I paid $11 for 4 small chicken strips on the appetizer menu. This item we have been eating for years, and had a minimum of 6-8 pieces in the past and now you get a kid size portion! I spent $50 for 3 orders of chicken strips and 2 order of fries for my kids! Never again. In addition, the ahi tuna poke stack is now half size as well but same pri... read more
Business response:
When you're disappointed, we're disappointed. We hope to have another opportunity to serve you better in the future.
Frequently asked questions about Thirsty Lion
How is Thirsty Lion rated?
Thirsty Lion has a 4.3 star rating with 3,382 reviews.
When is Thirsty Lion open?
Thirsty Lion is closed now. It will open at 11:00 a.m.