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125 East Interstate 20, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We visited this evening after our parents' 50th wedding anniversary and the restaurant was miserably hot. Their AC was clearly not working, several of the wait staff was using personal fans so clearly they are aware of it. On top of that, our server was very slow, most likely because he was getting gratuity since we had a party of 12 so he didn't have to worry about getting a tip. The food was not great, and we were all soaked with sweat by the end of our meal. I would definitely call ahead and check to see if the AC is work... read more
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations, James. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
Service excellent and friendly. It really was. Our waiter was excellent. Unfortunately rest was terrible. The outside of the building looks like it is tired and in need of major upgrades. Took a chance because my kid and I were hungry. Inside same thing. Old - needs upgrade. Food - terrible. Canned. Nothing seems fresh. Steak is chewey. Salsa seems bottled and just warmed up. Quality of food was terrible overall.
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations, Ray. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
A work group of us (5) went out for a birthday lunch. I was so excited to take my friends to Mercado because they had never been. I used to go there all the time and it was great! They seated us quickly and took our order within minutes. But, 45 minutes later we were still waiting on our food. We finally got it and had to woof it down because we had a meeting. An hour and a half should have been plenty of time for lunch; but it wasn't. The chicken fajitas were like rubber; very disappointing. Needless to say; after all that ... read more
Business response:
Kay - We’re sorry to hear that your recent visit wasn’t up to our usual standards. Your comments will help us improve, and we’d love to welcome you back for a more enjoyable experience. Please send our team an email at gm@mercadojuarez.com if you would like to get in touch with us further.
The food at Mercado Juarez is great. We have always had good experiences there until the last visit we had in which our server stole my husbands wallet that was left on our table accidentally. I do not know her name, she did not introduce herself however she had tattoos on both arms, her left arm had circle swirl tattoos. She was in her 20s, hispanic and average height. If she is your server, request someone else because she will not be honest. It is so sad how people are and this was an experience that unfortunately cost wa... read more
Business response:
We appreciate your feedback. We’ll be reviewing your concerns with our staff. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
Service was TERRIBLE. On 12/30/2025... My pick up order just sat for 30 minutes and no one had a clue where it was and blamed someone else. The manager was CLUELESS. First and last time eating there. Prices are not worth the very average food.
Business response:
Patricia - We’re very sorry to hear that your recent visit wasn’t up to our usual standards. Your comments will help us improve, and we’d love to welcome you back for a more enjoyable experience. Please send our team an email at gm@mercadojuarez.com if you would like to get in touch with us further.
My large family used to be such regulars at Mercado Juarez that it was a separate line item in our family budget. That all changed when favorites items started dropping off the menu. Pork fajitas, pollo con hongos, pollo loma linda, and others all left. What remains are essentially the basics you can get anywhere. My wife and I tried again today and the same great aroma greets you, the salsa is chunky and warm, and little else is the same. The tortilla soup is thinner and less flavorful. My guiso was tough with a thinner g... read more
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations, B. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
Personally feel like it's just too American for it to be considered Mexican food. The food was just alright, but for the price I expected better. Not to mention the waiters had an attitude when speaking to us.
Business response:
We appreciate your feedback and are sorry to hear that your visit fell short of expectations, Christopher. We’ll be reviewing your concerns with our staff to ensure we improve moving forward. We hope you’ll consider giving us another try. Please email us at gm@mercadojuarez.com so that we can reach out to you directly.
Just wasn't loving that customer service when walking in to get a pick up order manager basically told me to go get my stuff at the bar just not very friendly. Fajitas were very basic. The salsa was mostly onions-
they had a good run! over 35 years of great food. the sausa was the only thing that remainded the same. the tortilia was thin and almost crispy. the chicken enchilada was tasteless and dry. not even the rice and beans were close to their standards of the past. can't count the great lunches and family dinners they served my family,coworkers and friends. i will miss you mercado.
Business response:
Thank you for your review. We regret that your experience wasn’t as positive as we strive for. Your feedback is important, and we will address the issues with our team. Please email us at gm@mercadojuarez.com so we can get in touch with you directly. We hope to have the opportunity to make it right
Mercado Juarez Restaurant has a 4.4 star rating with 4,452 reviews.
Mercado Juarez Restaurant is closed now. It will open tomorrow at 11:00 a.m.