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Thirsty Lion
- Restaurants
- Phoenix, AZ
About this business
Location details
21001 N Tatum Blvd Suite 6, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Really wanted to love this place. Finally got a chance to come. I will say good happy hour deals and a big menu. I like their starters more than the entree options. Everything just had one or 2 ingredients that were slightly off. Did not enjoy my margarita, tasted too artificial and fizzy. Cool spot though.
Business response:
Thank you for taking the time to visit our restaurant, Victoria. We appreciate your feedback on our happy hour deals and menu options. We're glad to hear you enjoyed our starters, but we're sorry to hear that your entree and margarita did not meet your expectations. We will share your comments with our team to help improve the overall experience for our guests. We're happy to hear you found our spot cool and hope to have the opportunity to welcome you back in the future.
place was okay nothing really special about it prices were over charged service was bare minimum , my server was mediocre , no upselling , or offered refills. plates were still all over table when they dropped check. place was busy seemed like everyone was running all over the place
Business response:
Jeffery, we are disheartened to read about the service problems you experienced and hope that you will accept our sincerest apologies. I truly hope that you will give us another chance to prove that we are committed to providing an outstanding dining experience. If you would like to send me your contact information the General Manager would like to apologize to you personally and welcome you back. If inclined, please email me at adubois@ceghospitality.com.
Met here for a birthday surprise dinner and didn't know what to expect since we had been to a different Thirsty Lion and weren't impressed with their food, but boy were we surprised. Great service, fantastic appetizers and outstanding dinner meals.
Business response:
Thank you for choosing to celebrate a birthday with us at Thirsty Lion Gastropub! We are thrilled to hear that you were pleasantly surprised by the great service, fantastic appetizers, and outstanding dinner meals during your visit. We appreciate your feedback and hope to welcome you back again soon.
So I've been here at this location more than once and enjoyed it every time from the service to the food. This time the beer on the menu I wanted wasn't available then when it came time to order food, I decided to order the Waygu and Prosciutto burger from their "Summer Menu" and they didn't have it! Really! First of all the bartender " London" was great, no issue there but don't put items on your menu, especially a specific" Summer" menu only to not have it available. This is the main reason for the 3 star review, very dis... read more
Business response:
Thank you for your feedback, Chris. We're glad to hear you've enjoyed your visits with us in the past and appreciate your kind words about our bartender, London. We apologize for the inconvenience regarding the beer and menu item not being available during your recent visit. Your feedback is valuable to us and we will address this issue with our team.
Angie was our server and she was the best we could've ever asked for. Checked on us constantly to ensure our quality of time, and made sure we had a great time. Thank you Angie for making sure we had a great time! Can't wait for me and my family to come back!
Business response:
Thank you for sharing your experience, Alec! We're thrilled to hear that Angie provided you with excellent service during your visit. We look forward to welcoming you and your family back to Thirsty Lion Gastropub soon!
My friends and I were sat down and took some time to get some service. We just thought maybe because it was busy and our server was behind. Our server, Carly, right off the bat was rude and condescending, and I don't know if it was because of our age, as we are on the younger side. When my friends and I said we needed more time to look at the menu, she rolled her eyes and said, "fine" and walked away. We didn't see her for 15 minutes after that. She walked by us several times but wouldn't help us. She was too busy being supe... read more
Business response:
Avery, we are disheartened to read about the service problems you experienced and hope that you will accept our sincerest apologies. I truly hope that you will give us another chance to prove that we are committed to providing an outstanding dining experience. Please email me at adubois@ceghospitality.com so that I can get in touch with you directly.
I ordered the brussels sprout, quinoa, and chicken salad. I am not a salad person, but this was delicious. It did not contain any brussels sprouts, though. It was so loud in there we couldn't even talk and ended up, leaving as soon as we ate.
Business response:
Thank you for taking the time to share your feedback, Elizabeth. We're glad to hear that you enjoyed the salad. We apologize for the noise level during your visit and appreciate you bringing this to our attention. We hope you will give us another chance to win you over!
The food was great me and my fiancée shared a turkey club and we both loved it, good enviroment with plenty of room between tables and very comfortable, but our server, Carly, was very rude and avoided me and my fiancée when we needed service. Would not reccommend her!
Business response:
Thank you for taking the time to leave us a review, Spencer. We are delighted to hear that you enjoyed the food and ambiance during your visit. We are disappointed to hear about your experience with your server, Carly, and we will address this issue internally. Please contact me at adubois@ceghospitality.com so I can get in touch with you directly to learn more.
Extremely disappointed with meal! Happy Hour chicken tenders were gravely overcooked twice. Switched to a medium rare burger and it came out close to well done. What a way to ruin a birthday meal. Bye bye to Thirsty Lion!
Business response:
Nate, We are disheartened to read about your experience and hope that you will accept our sincerest apologies. We take pride in our scratch-made kitchen, so it's disappointing to hear that you didn't have a good experience with us. If you would like to send me your contact information the General Manager would like to apologize to you personally and welcome you back. If inclined, please email me at adubois@ceghospitality.com. We appreciate the opportunity.
Frequently asked questions about Thirsty Lion
How is Thirsty Lion rated?
Thirsty Lion has a 4.4 star rating with 2,500 reviews.
When is Thirsty Lion open?
Thirsty Lion is open now. It will close at 10:00 p.m.