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Provender Hall
- Restaurants
- Fort Worth, TX
About this business
Location details
122 East Exchange Avenue, Fort Worth, TX, 76164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
First time visiting the Stockyards area and chose this restaurant for its location and ambiance. We were greatly warmly by host and our server. I ordered a hibiscus margarita and it arrived in an ugly bar glass and a few ice cubes. Pimento cheese spread was okay. We ordered the chicken fried steak and rib for 2. Chicken fried steak arrived cold, with the gravy congealed on top. Mashed potatoes tasteless and cold and greens were also cold. $70 rib was mostly fat and char with cold mashed potatoes. Banana pudding was served in... read more
Business response:
Hello Carrie and thank you for taking the time to leave us a review. We strive to make each guest experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please email us at gm@provenderhall.com when you get a chance.
I asked for a sweet tea, and got it. But when I tasted it I was disappointed, tasted like a lemony expired drink. Tasted no where near sweet tea, this is the stockyards in Texas and yall don't know what sweet tea tastes like?
Business response:
Hello Lucy and thank you for taking the time to leave us a review. We strive to make each guest experience a positive one and are disappointed that this wasn't the case for you. Please email us at gm@provenderhall.com when you get a chance.
Our server was very good and attentive! The food and drinks were subpar. We will probably not be back.
Terrible experience. 1. They were out of most food items when we tried to order 2. Service took forever 3. When we finally got our food they dropped it off and ran away and didn't check on us the remainder of the evening 4. After waiting for 5 minutes I just had to grab my own silverware as they did not provide us with any 5. The food was horrible, absolutely no flavor on the chicken fried steak It's a shame that after all they have done to revitalize the stockyards this place is wasting space. Take your business elsewh... read more
Business response:
We are extremely sorry to hear about your recent experience with us. Please reach out to us at gm@provenderhall.com as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.
If i could give zero stars, I would. My experience went from bad to worse within a few minutes. Drinks, terrible. Service, terrible. They were out of so many items on a Saturday night. Do yourself a favor, skip this spot and find something better.
Business response:
Hi Brittany, and thank you for taking the time to leave us a review. We strive to make each guest experience a positive one and are disappointed that you didn't enjoy your experience with us. We appreciate your feedback and hope to make your visit memorable for the right reasons. Please email us at gm@provenderhall.com when you get a chance.
Service was atrocious- we stood at the takeout drink bar for over 15 min without service so we moved along but later came back to sit at the bar and eat. We were not acknowledged for 20 min and then had to ask to order and ask to get the check because no one checked in at all. Food was overpriced and nothing special. Inappropriate language was heard being used in front of us from staff.
Business response:
We're extremely sorry that you had a negative experience at our restaurant. Issues in our guest service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. Please email us at gm@provenderhall.com so we can work to make things right. Our team hopes to earn you back as a customer.
Place is nice. Service is good. Food was ok. I do not recommend their $60 ribeye. Very disappointing and waste of money.
So disappointed. Steak was overdone and way too charred. Chewy. Salad was ok, and greens were sour. We had a guest from Europe visiting and she expected a good steak dinner. Will not come back. Way overpriced for the quality.
Business response:
Senka, we're extremely sorry that you had a negative experience at our restaurant. Issues with our food are not something we are known for. Please email us at gm@provenderhall.com so we can work to make things right. Our team hopes to earn you back as a customer.
Industrial decor makes it feel cold. TV at bar. Food not good at all. Over priced and wait staff inattentive. Maybe better if you're downstairs just getting a drink but not worth getting food there.
Frequently asked questions about Provender Hall
How is Provender Hall rated?
Provender Hall has a 4.1 star rating with 737 reviews.
When is Provender Hall open?
Provender Hall is closed now. It will open at 11:30 a.m.