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4040 Bryce Ln, Flower Mound, TX, 75077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:30 p.m. | |
| Tue | 6:00 a.m. to 7:30 p.m. | |
| Wed | 6:00 a.m. to 7:30 p.m. | |
| Thu | 6:00 a.m. to 7:30 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I intentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, des... read more
Business response:
Steve, I’m truly sorry that this experience has been so frustrating. We care deeply about the well-being of every individual and family who entrusts us with their care, and that commitment has always been central to how we operate. Insurance billing disputes are challenging, particularly because coverage decisions — including visit limits and medical necessity determinations — are made solely by the insurance carrier, not by the provider. While our team works diligently to verify benefits, submit documentation, and appeal... read more
S2S Functional Performance has a 4.9 star rating with 133 reviews.
S2S Functional Performance is open now. It will close at 7:30 p.m.